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Not every support role involves the same kind of troubleshooting. Billing and metering queries — the kind this Wipro opening centers on — tend to be more process-heavy and detail-driven than general customer service, which makes it a slightly different animal from a typical BPO job. If you're weighing your options in Kolkata's growing IT-enabled services market, this one's worth understanding properly before you apply. About the Company Wipro Limited is a Bangalore-headquarte